IMPORTANT BILLING NOTICE FOR NEW YORK CUSTOMERS

On March 30, 2020, following Executive Order No. 202.13 by the Governor of New York, the New York Department of Financial Services (DFS) issued an Emergency Regulation requiring insurers to grant premium payment relief to New York consumers and small businesses experiencing financial hardship due to COVID-19.

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That Emergency Regulation affords you certain protections, including the following:

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• An insurer shall permit a policyholder who did not make a timely premium payment due to financial hardship as a result of the COVID-19 pandemic, including a policyholder to whom the insurer issued a non­payment cancellation notice prior to the effective date of the Executive Order, and who can still demonstrate financial hardship as a result of the COVID-19 pandemic, to pay such premium over a 12-month period.

• An insurer shall accept a written attestation from a policyholder as proof of financial hardship as a result of the COVID-19 pandemic.

• Nothing shall prohibit a policyholder from voluntarily cancelling an insurance policy or annuity contract.

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Links to the full text of the Executive Order and Emergency Regulation referenced above are found at:

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• https://www.governor.ny.gov/news/no-20213-continuing-temporary-suspension-and-modification-laws-relating-disaster-emergency

• https://www.dfs.ny.gov/system/files/documents/2020/03/re_consolidated_amend_pt_405_27a_27c_new_216_text.pdf

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Attorney Protective continues to evaluate and adapt our COVID-19 response as circumstances changes. In the meantime, if you would like to discuss billing and make alternative payment arrangements, please call us at (877) 728-8776.